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Refund and
Cancellation Policy
Refund & Cancellation Policy

Thank you for your interest in our courses. We make sure that our users have a great time discovering, evaluating, and purchasing our courses. The Refund Policy, like any other online purchase, is subject to terms and limitations. When youpurchase a training course from keeplearning, you agree to our Privacy Statement, Terms of Service, and Refund Policy.

Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Career Track Programs: Request a refund within first 10 days of purchasing the career track program. If a student requests a refund more than 10 days after purchasing the course, the money-back promise is void. After the 10th day period, refund requests will not be processed, and no refund will be issued. Regardless of the foregoing, the participant’s booking fee paid to secure his or her seat in a program is non-refundable under any circumstances.

Cancellation & Refunds: For Masterclass programs
Because of insufficient enrollments, instructor illness, or force majeure occurrences, keeplearning retains the right to postpone/cancel an event or alter its venue (like floods, earthquakes, political instability, etc)

If keeplearning cancels an event, the delegate will receive a 100 percent refund if the refund request is made within 10 days after the course purchase. However, learners/participants will not be reimbursed for travel, logistics, or any other personal expenses.

If keeplearning cancels or postpones an event, participants who are more than 10 days ahead of schedule will, of course, be rescheduled to any subsequent batch at no additional cost.

If a delegate cancels 5 business days (or more) before the event, 75% of the total paid cost will be removed, with the remaining money being reimbursed to the delegate. There will be no reimbursements if a delegate cancels fewer than 2 business days (or less) before the
event.

Participants who fail to attend 10 days of the course will not be eligible for a refund or credit. keeplearning reserves the right to revise the terms & conditions of this policy without any prior notice. The refunding amount will be transferred through the mode of payment done

Note: All refunds will be processed within 60 working days after the refund request is approved by keeplearning.

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